Privacy Policy

1. Who we are

VedicSync ("we", "us", "our") is operated by VedicSync AI Private Limited, a company incorporated under the laws of India, with its registered office in Bengaluru, Karnataka. We operate the website vedicsync.ai(and our forthcoming mobile applications) (collectively, the "Platform").

2. Information we collect

We collect the following categories of information:

2.1 Information you provide

• Account information: Name, email address (via Google OAuth or magic link sign-in).
• Birth details: Date of birth, time of birth, place of birth — used exclusively for Vedic astrological chart calculation.
• Current location: City, latitude, longitude, timezone — used for location-aware timing (Panchang, Rahu Kaal, Muhurta).
• Life context: Gender, occupation, relationship status, primary concerns, life events — provided voluntarily to personalize AI guidance.
• Family/circle member data: Birth details of family members, business owners, or prospective matches that you choose to add.
• Chat conversations: Messages exchanged with the AI companion (Saarthi).
• Payment information: Processed by Razorpay (India) and Stripe (international). We do not store card numbers or bank details on our servers.

2.2 Information collected automatically

• Device information (browser type, OS, screen resolution).
• Usage data (pages visited, features used, session duration).
• IP address (for approximate geo-location and security).

3. How we use your information

• Chart calculation: Birth details are processed by VedicSync's proprietary Vedic engine (Lahiri Ayanamsa, validated against Swiss Ephemeris & Jagannatha Hora to 1/100th of a degree) to generate accurate Vedic birth charts. No birth data is sent to third-party calculation services.
• AI interpretation: Chart data and life context are provided to our AI system (Anthropic Claude) to generate personalised Vedic guidance. Your data is not used to train AI models.
• Daily intelligence: Current location is used to calculate locally accurate Panchang, Rahu Kaal, and auspicious timing windows.
• Platform improvement: Aggregated, anonymised usage data helps us improve features and user experience.
• Communication: Email for Daily Alignment, weekly pulses, and important account updates (with your consent).

4. Data sharing and disclosure

We do not sell your personal data. VedicSync is AI-only — your data is never shared with human astrologers or third-party advisors. We share data only in these circumstances:

• Service providers: Supabase (database hosting), Vercel (application hosting), Anthropic (AI processing), Google (Places API — birthplace and current-location data is sent for geocoding), Razorpay/Stripe (payments), Resend (transactional email). Each operates under strict data processing agreements.
• Legal requirements: If required by law, court order, or governmental authority.

5. Data storage and security

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
• Database hosted on Supabase infrastructure with Row Level Security (RLS) policies ensuring users can only access their own data.
• Authentication via Google OAuth 2.0 or secure magic links — we never store passwords.

6. Data retention

• Account data is retained as long as your account is active.
• Chat conversations are retained to deliver the service and maintain context within your conversation.
• Generated reports expire and regenerate after 7 days.
• You may request deletion of your account and all associated data at any time.

7. Your rights

You have the right to:

• Access: Request a copy of all personal data we hold about you.
• Correction: Update or correct inaccurate information via your profile page.
• Deletion: Request permanent deletion of your account and all data.
• Portability: Receive your data in a machine-readable format.
• Withdraw consent: Disable Daily Alignment emails or weekly pulse notifications at any time.
• Restrict processing: Limit how we use your data while disputes are resolved.

To exercise any of these rights, email us at hello@vedicsync.ai.

8. Children's privacy

VedicSync allows parents to add their children's birth details for family-unit astrology. This data is entered and controlled entirely by the parent/guardian. Children under 18 cannot create independent accounts. We do not knowingly collect data directly from minors. By adding a child's details, you confirm you are their parent or legal guardian and consent to VedicSync processing this data for family guidance purposes.

9. International users

If you access VedicSync from outside India, your data may be transferred to and stored in India. By using the Platform, you consent to this transfer. We ensure appropriate safeguards are in place regardless of your location.

10. Cookies and tracking

We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics, if enabled, use privacy-respecting services that do not profile individual users.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notification. Continued use of the Platform after changes constitutes acceptance.

12. Contact us

For privacy-related questions or requests:
Email: hello@vedicsync.ai
Entity: VedicSync AI Private Limited
Address: Bengaluru, Karnataka, India